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Website care plans

Once you have your shiny new WordPress site up and running, thinking about maintenance is crucial. WordPress itself, along with any plugins you have on your site need to be updated regularly to keep your site running smoothly and to avoid hacking attempts.

If you don’t have time to do this yourself, let us help! We have monthly maintenance packages available to keep your site in tip-top shape. Check them out below.

What’s included?

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Updates & optimisation

  • WordPress updates
  • Theme updates
  • Plugin updates
  • Optimisation for your site’s database, posts, and images.

Backups

Daily website backups stored in the cloud.

Monitoring

  • Daily security scans for malware and any site vulnerabilities
  • Blocking of hackers and spam
  • Uptime monitoring – if your site goes down we can investigate.
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Reporting

Monthly reports showing updates and backups made, visitor stats, SEO keywords, and website performance.

FAQs

Am I locked into a contract?

No, you can cancel anytime. Just send an email to hello@copperandzincdesign.com.au and we will cancel the invoice for the following month. We do not offer refunds for amounts already paid.

How will I be billed?

You will be issued with an invoice on the 23rd of each month and payment will be due by the 30th of each month. A late fee of $20 will be charged if the invoice is not paid in full by the due date.

Will this stop my website from going down?

Whilst every care is taken to ensure your site is in perfect health, technology is a moving beast and some things are unfortunately beyond our control. We will do everything to ensure your site is back up and running as soon as possible.

What happens if I don't pay for a maintenance plan?

WordPress and plugin updates are released every week and in order for your site to run smoothly, you need to ensure your site is up to date. This includes your content, software, plugins, and security. If these aren’t updated regularly your site is vulnerable to hacking attempts and spam. These updates can be done yourself, but if you’d rather spend time running your business than worrying about the health of your website, let us help.

How do I get in touch if my site goes down?

Just shoot us an email at hello@copperandzincdesign.com.au. We get notifications on the health of your site as well so as soon as we know there is a problem we’ll get onto it.